Store Policies

Privacy Policy

This privacy policy sets out how Peps Melts uses and protects any information that you give Peps Melts when you use this website. Peps Melts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Peps Melts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

YOUR DATA

We may collect the following information:

- Name

- Contact Information (such as address, phone number, email)

- Demographic information (such as postcode)

- Payment information

- Other information relevant to order completions 

- Product preferences

- Purchase history

We use this data to:

- Process your order

- Keep you updated on the status of your order

- Assist with product selection and stock

- Respond to your queries

- Operate, evaluate and improve our business

- Comply with legal requirements we are bound by, relevant industry standards and our own policies

We will use the above information if: 

- To perform a contract to which you are party to (eg, processing and posting your order).

- We have obtained your consent.

- We have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administration functions, processing and enforcing legal claims and conducting our business in compliance with all applicable laws, relevant industry standards and our policies).​

All information you provide is kept confidential and secure. We do not pass information onto third parties without your consent and acknowledgement. 

 

COOKIES

What are they and how do we use them?

Cookies are small pieces of data that are stored on your computer or other internet connected device to uniquely identify your browser or to store information or settings on your browser. Peps Melts uses cookies on our site to provide you and all visitors a great experience, to identify registered/returning customers, to monitor and analyse the performance, operation and effectiveness of our site and to ensure our site is safe and secure. 

We use third party cookies to help the site work in the best possible manner. You can opt of receiving these cookies and disable them by adjusting your browser settings.

We use Google Analytics to analyse our website. Google Analytics uses cookies to gather information from our site which is then used to create reports. You can read more about Google's privacy policy here: https://www.google.com/policies/privacy/